State Farm® Insurance Agent Kasey Labrie

"Local agent customer service has become poor to non-existent. Over the last few years since the EA State Farm office transitioned from Bill Hubert (that team was wonderful, knew our family well and was so communicative/proactive) to Kasey Labrie - insurance customer support has decreased dramatically. I don't care about automated texts sent to me on my birthday....I WANT someone local, and physically in the office to answer the phone when I call and have questions/concerns about my auto/home insurance and to HELP me when I have a problem. There has rarely been anyone there at the Labrie office for myself or my son whenever we've called. As soon as my current car insurance claim is resolved - someone hit my vehicle, I wasn't entirely sure how to proceed, I called the office for help but no one was there, and never returned my voicemail - I'll be leaving State Farm after 35+ years of trusting them. I'll be moving to an insurance broker model instead, where apparently they actually actively assist their customers."

"Unresponsive to either phone call or text."

"First my insurance has gone up 120$ per year no explanation 2nd I’ve had so many agent switches I can’t keep track 3rd they have changed locations 4x in the past 6 years and 4th they tried putting spousal insurance on my policy when I’m not married and I had to go out of my way and waste my time to sign a piece of paper not allowing this!!! Insurance is the biggest scam out there! I have been with State Farm for over 20 years and I’m looking for a new insurance co."

"State Farm makes it very easy to apply for Art insurance coverage. When I found this company online, their commitment to artists was clear. Their vision is to help artists ensure that the value of their works is protected. I really feel better knowing that the Art I spent weeks creating is well insured at a good price point. Kasey Labrie from State Farm is absolutely amazing! She is a super helpful and very patient!!!"

"I don't even know what to say about this lady saved me a lot of money she also got me on my job back the next day which was beautiful I think she's a beautiful person and I truly believe her company is going to go to amazing Heights and deeper deaths and what she expects but she's a wonderful woman to work with for an insurance agent in an honesty I would love to hire her as supervisor of my company that's how much confident I actually have about her thank you once again for helping me get my business insurance"

"Kasey is a wonderful person!Very professional, kind and polite. My husband and I sit with her to review all our insurance for more than two hours. All the time we had in there was well worth it!!! Thank you Kasey for taking care of our life, home and uto insurance policies.♥️♥️🥰"

"Very helpful with a issue I had"

"Beautiful office and Kasey was really helpul and professional."

"Luis F Reyes, did a great job taking care of me today, great customer care! Thank you again"

"Kasey is so helpful and sweet. I got life insurance with her and Im grateful my family will be covered."

"Kasey was absolutely wonderful to work with! She listened my concerns and found a policy that met my needs. I’m very thankful I met with her and will definitely recommend her to my friends."

"Kasey was Extremely professional and efficient in sending me my quote and extremely competitive on my business policy! Highly recommended for all your business and personal insurance needs!"

"I highly recommend, Luis and Kasey they offered me a better auto and home coverage for less. Thank you guys!!!"

"I’m pleased with the customer service experience, very Professional service and very good interaction."

"I was working with Luis this afternoon and he was able to really help me out with bundling my auto, motorcycle, and home owners insurance. He was able to save me money and add additional coverage! Here I thought I was a "platinum member" at Progressive. Very glad I made the switch! Thanks Luis! 👍🤙"